We truly love our customers. Each time we send a package, we smile thinking about the woman who will receive the piece of jewelry inside. We can feel the love that's behind the orders that come in, and we know that each necklace and bracelet that we make has a story contained within it.
We receive tons of wonderful notes from our customers and we love sharing them with each other-- they just make us feel plain good! So, very recently, we've asked a few of our customers if they would grant us permission to post their e-mails on our site, and were honored that they agreed. And, we will add some more of these from time-to-time, so stop by occasionally to celebrate our wonderful customers!
Special thanks to those of you who wrote such kind messages to us over the past few years! We would also like to take a moment to thank all of our customers for allowing us to fill a small role in the wonderful events and relationships in their lives by creating the gifts they give and the jewelry they wear.
Here are a few messages that made us smile:
Hello! I just wanted to reach out and say THANK YOU! I was pleasantly surprised by how beautifully my recent order was delivered. Not only was the necklace beautiful, I was also so impressed by the addition of the sweet card that matches for me to give with the gift. Thank you for your above and beyond customer service.
The necklace is beautiful can’t wait to give it to my daughter in-law from her 3 children! Thanks again.
I just wanted to let you know how happy I was with the double floating heart necklace. It was packaged beautifully and the personalized names were perfect! It was a gift for a close friend moving away to Canada. We always say we have Matching Hearts, so the necklace was just what I was looking for. She Loves it!! Thank you for your attention to detail and creating beautiful jewelry!
Thank you so much for the great service! I have been telling people about your beautiful jewelry when I get compliments on mine! Now I can also tell them about the great service! Thanks again!
I received my necklace a few days ago and I just wanted to say thank you so much. It was just perfect!!! Thank you again...
Thank you so much for such a gorgeous necklace. The quality looks great and I know my daughter will absolutely love it for her Mother's Day gift. Thank you again.
Well that is the best customer service I think I’ve ever heard of!!! I cannot thank you enough...
I really do LOVE my necklace and wear it all the time. I'll happily write a review or do anything I can to share my love. (I would have done it the first time around, but since it was a gift, I didn't go digging to find the source of where he purchased it) My fiance purchased it for me because I had been asking for something I could wear all the time that reminded me of him/our family. I'm a runner so something too complicated or delicate wouldn't work. He found me the PERFECT necklace - there are long stretches of time I don't take it off. I've even worn it a during 200-mile relay race! The kids love it too because they know the meaning behind the rings and comment on it constantly… So thank you - thank you thank you - Let me know if there is anything I can do to help you promote your beautiful jewelry.
I received my beautiful necklace from you in the mail today! …You can be sure to have my business again in the future, and I have already told many of my family and friends about your beautiful jewelry and also what an amazing company you are to order from. Once again thank you and may God bless you! P.S. Happy Groundhog Day from Punxsutawney PA!
Joanne from Punxsutawney
Just wanted to leave a review for anyone looking at your products. First, I ordered a necklace and it is beautiful. I ordered a second one and that person who received it also loved it. Second, and also as important, my end of postal delivery had an issue over the holidays, the designer remade my product and sent it as quickly as she could so I could give it as a Christmas gift. All above and beyond on her side because none of the postal issue was her fault. That kind of customer service is rare these days. I truely appreciated her efforts and will buy and recommend this company's products. Extremely happy with my purchases. Thanks again.
Love it! Hubby did too. Brought tears to his eyes. :) Get some rest little elf! Merry Christmas!
Received the beautiful necklace today. I’m thrilled and can’t to give it to my friend having twins in February. Thank you!
I wanted to thank you for the beautiful necklaces I have ordered from your company! Recently, my 4 girlfriends and I celebrated our 65th birthdays with a trip to Bermuda! While we were there I presented each of my girlfriends with a ‘Five-Best-Friends’ necklace from Ornata! It was a total surprise and a great keepsake!
Last week, I ordered a ‘Mother-of-Two’ necklace for my daughter-in-law who just had her second child! I can’t wait to present this necklace to her when we visit next month!
Thank you for very much for the special attention, beautiful presentation and prompt delivery! The necklaces are lovely and so unique!
I just received the necklace I ordered from you guys in the mail, and I absolutely love it!
I love the idea of the necklaces and how you can honor your kiddos that way, or anyone for that matter!
I ordered it as a graduation present for my sister-in-law and I think she’s going to adore it! You guys are amazing.
Thank You So Much,
I received my necklace yesterday and I’m so pleased with it. I’m often saying “I’m blessed” so it was the perfect gift for my birthday. I had never heard of your company until now and I believe I found you on a post about your company on Pinterest. I’m so glad I found you!
Hello, I received my shipment today. I am so happy with the product and the beautiful envelopes for presenting the gifts. The necklace is just beautiful. Everything has a touch of elegance and I am more than pleased with my purchase.
My cousins & I have been traveling together since we were toddlers. Now in our 50"s 60's we are going to our favorite place, Florida. I bought these beautiful necklaces as gifts for the three of us. Can't wait to get there and present them.
Thanks so much.
I received the Mother of three necklace as indicated. It is beautiful; my daughter, to whom it will be given, will be thrilled! Thank you for the professional manner in which your company serves. I will be an enthusiastic advocate to all of my contacts as it’s always a pleasure to reward those most deserving.
Just want to send a quick reply regarding the 4 "four best friend's" necklaces I recently ordered and received. We absolutely love them and appreciate how they were wrapped carefully and sent to us...and the 4 cute notecards were an added bonus!
Just feel that your company knows what the meaning of customer service is...from the time I called to talk to you to the moment we received the package. :)
Thanks again...I know my daughter's friends will love this special gift from her as the four of them graduate high school in a few weeks.
Wow!! I’m very impressed with your customer service.
Thank you very much, because it was a special necklace for me for my three kids ...